Assorted Reminders: Don’t Do This!

In no particular order, here is a Monday’s worth of warnings, just for you:

Do not put your high school accomplishments or activities–or even your diploma–on your resume, after you have graduated from college.  Unless your high school alma mater is a well known prep school, in which case you should place it on your resume.

Do not use words on your resume that are esoteric or likely to be unfamiliar to most of your target readers.  If you are an Oenophile or Philatelist, keep it to yourself.

Do not establish your career objective based on the career interests and career  possibilities of anyone but you.

Do not keep your ideas and plans in your head; discuss them, flesh them out, research them,  and write them down.

Do not be so competitive that no one ever wants to help you.  Or even be around you.  It is absolutely true that what goes around, comes around.

Do not let three days go by, following an interview, without sending a handwritten thank you note to the person who interviewed you, and if appropriate, the person who helped you get the interview.  Even if it was a parent or other relative.

Do not deny your parents and close friends the chance to help you realize your dreams.  Your innermost circle is THE segment of your growing network  most likely to connect you with the job you dream about.

Do not disclose too much in your networking or in your interviews.  When the interviewer asks  ”Is there anything else you’d like to mention or that you think I need to know?”, unless there is a Pulitzer prize or an Emmy or the equivalent that hadn’t come up in the conversation yet, the answer is “I don’t think so.”  TMI is TMI, for real.  It isn’t the information that is the problem; it’s the moving of the boundary.

Career Changers, Do Not Linger in your old comfort zone.  You made this transition for a good reason; let go the artifacts of the old space and stop playing the old songs.

Do not wait for a job posting or other apparent invitation to seek and ask for the job you want.  In fact, this is a good place to put that competitive spirit to work:  Get there before the job is posted and you can rule the world.

Do not help yourself. If you are left alone in a room with candy, food, or drink, do not assume it is for you.  Always wait to be offered, whatever it is that you think you should have.  Including a seat.

Do not pretend you heard or understood something you did not hear or understand.  I once spent a dinner interview apologizing to my soft-spoken British interviewer, because I did not understand a single word he said or question he asked.  He is still a dear friend, but now I can figure out what he is talking about (most of the time).

Do not fail to check your resume word for word and line by line.  Your interest is martial arts, not marital arts, and your spell checking software would not likely catch that.

Do not accept interviews with employers you don’t want to work for, for jobs you don’t want to do, no matter what.  No matter what; I would not mislead you.  If you do this, you will do very poorly in the interview and you will be totally bummed out that even the jobs you don’t want, don’t want you.

Everybody makes mistakes, but not everyone corrects mistakes.  The job search requires a certain number of silly or stupid mistakes–it’s like a rite of passage, getting your stupid out so that you can do better.

So, go forth, and do better.

Think About What You Publish

Your career development and job search processes will involve publishing. When I say publishing, I mean publishing in the sense of planning, writing, producing, and sending forth into the world written words that represent you. You might publish letters, resumes, a blog, a Facebook page, a website, a LinkedIn profile, a series of articles, or other representations that can help you–or disadvantage you–in your career quest.

Life used to be simpler; a resume was a cream colored vellum page with black ink.  It left your hands in an envelope, to join a pile of other similar resumes, most of them also cream vellum.  It usually got photocopied, by the way, so that the decision maker had the copy paper version anyway, and the quality of the copier and its paper could undermine your publishing investment.

Now, you need a publishing strategy to get your stuff noticed.  And you have a lot of choices.  But the little things can still undo your careful plans.  Here are five things about publishing that people often get wrong.

1.  A lot of people say that your resume should be no more than one page.  This is not true, and is especially not true if you begin to have trouble condensing it to one page or even thinking about doing that.  Here’s the thing:  it’s not about the number of pages.  It’s about what is on the pages and in your description of where you’ve been and what you’ve done.

I believe in brevity (sort of).  I had a wonderful English teacher in 11th Grade, Mrs. Barone, who called me Brenda (which is not my name) and taught me to take words out of my sentences and paragraphs.  Even though they were often some of my best words (like brevity), I had to admit that the result was better writing.  But remember, if you take all the words away you may not tell the right story, and resumes have to tell a good story.

Your resume should be as long as it needs to be, to make the point of your  story to your reader.  Your resume walks hand in hand with your cover letter (always). Together they are your surrogate self, compelling someone to meet the real you and learn more.

2.  Some people say that your resume need not include irrelevant work experience, temporary work,  or irrelevant education.  First, I struggle with the notion that any work experience or education would or could be irrelevant. Your work or education story should not have holes or gaps.  Second, all it takes is one interview question about what you did that summer of ’06 for you to start stumbling all over your answer: that you didn’t think inbound call center sales and service was important enough to put on your resume.  If that happens, and it might, it will raise the question of what else you chose to exclude.  And it will raise suspicion, which is never good.

All work contributes to skills, competencies, and pride in your accomplishments in even the worst jobs or assignments you have ever had.  A resume that shouts “I love work!” is going to get you noticed.  Spelling out the point of each job–what you got paid or thanked for–makes clear you knew its value in the world.  Remember that: The value of the work to others is more important than the value of the job to you.

A good rule of thumb is that employment of a week or two, or less, can be left off your resume.  Another is that employment that is more than twenty years in the  past is far enough in the past to let go, unless in either of these situations, the work is a special honor or critical turning point.

3.  Some people think that you can rewrite the rules of composition to make your resume stand out, as long as you make up your own rules and apply them consistently. Don’t do that.

Mrs. Barone was a real grind when it came to the rules about grammar, spelling, word usage, syntax, punctuation, and capital letters.  But she was convincing, and Martha Snyder and I (who took her very seriously and responded well to being called by other people’s names) competed with each other for various high school composition prizes and honors, and we graduated from high school thinking we were set, composition-wise, for life.  Not so much, as it turns out; these style things change over time.  We all need to check on the rules and your best bet is to apply them correctly and consistently.

Invest in a stylebook and use it.  The AP Stylebook or Elements of Style are two of the best known references for writers of nearly anything.  Do not think for one minute that getting fancy and offbeat with your cover letters or resumes is a good idea; it isn’t worth the risk to drop the capital letters or skip the periods.  Or to add them in.  Noting that I often Blog Creatively, ignoring Mrs. Barone’s most basic rules, let me say that blogs aren’t resumes.

4. I am in favor of blogging to advance your career and your job search.  I am not among those who advise against putting your opinions and ideas out there–recognizing that “out there,” if it is too far out, can be limiting.  Blogs are accessible examples of your voice, your writing , and your personal brand.  Blogs are likely to be more fast and approximate than crafted and precise, but any time you advance your ideas you want to make sure that you represent your very very very best self (yes, I know, I left out the commas and insulted a perfectly good adjective). On the net, things linger.  If you do publish a blog, it should be noted on your resume.  If you don’t put it on your resume, it will be unearthed anyway, and lead to the question of why you didn’t mention it.

I once did some research on (Googled) an opponent in a Neighborhood Association/Land Development dispute.  I came across a letter he had written and posted to a website, on why women should not be admitted to a well-known exclusive men’s club.  It didn’t matter in the dispute, but I learned a little about my friend.  On to other online matters:  Facebook.

5.  A lot of people will tell you to stay off Facebook if you are looking for a job, or if you are serious about your career.  Not me.  I am on Facebook (but not as The Job Whisperer).  I am very careful (that is not to say guarded, which is different) about my comments, my likes, what I share, and what groups I join.  Anyone who friends me can see that I am interested in many political viewpoints, those I don’t agree with as well as those I do–because my Facebook friends are my Real friends from my whole life, and are all over the political map.  I have a variety of diverse interests represented on my page.  I am careful with my Privacy settings and I don’t post photos (or my travel plans).

Having a Facebook page is neither here nor there, but having good judgment is important.

Publishing is part of your personal brand offering.  There are many more opportunities to advance who you are and what you offer than ever before.  But that means taking careful stock of the impression you want to leave and the focus and consistency of your message, across all of your publications.  Little things–a comma here, a word choice there, a defining blog post–can make a big difference.

I Have a Great Career; Why Should I Get an MBA?

You are sailing along, in a job you love, with a terrific and successful company, the envy of your college friends and the pride of your loving family.  Every day is a good day, every meeting is energizing, every challenge results in a confirmation of your skill and a testament to your hard work.  So why would you head back to the classroom, why polish up your quantitative skills, why take the GMAT, and why find a way to spend your formerly spare time on homework, research, and papers?  Why commit to a challenging multi-year advanced business education?  Here’s an even dozen reasons why:

  1. You will learn, practice and master new and important skills that are (not surprisingly) relevant to your commercial life.  Even if you already have a lot of business experience, you will gain new depth and new perspectives.
  2. You will learn a new language.  Words you thought you understood take on new meanings and you participate in conversations at work with new filters and new comprehension.
  3. It provides you with a competitive credential that will have value for the rest of your career.  The MBA credential makes a very big difference in who you are, in the talent marketplace.
  4. You will discover talents, interests, skills, and aptitudes you did not know you had.  I promise you that you will uncover at least three things that you did not know about yourself that will probably change you in ways you did not expect.  And maybe change your life.
  5. And… you will discover things about yourself, surprising deficits, that you know you must change in order to be successful in the career you want.
  6. You will make new friends.  Friends.  Are.  Your.  Network.  I don’t know how many times I have to say this, but there are no LinkedIn, Facebook, or Spoke  connections or contacts that can ever replace—or help you as much as—your real friends.
  7. You learn what working in interdependent groups really means.  Whether you are the strong team player or the weaker one, or anywhere in between, you get the same lesson:  your fate is in the hands of the team.  It is a very important lesson.
  8. It is just so darn much fun!  Unlike jobs and workday work, school is organized around you and your need to learn.  That’s nourishing and pleasurable, even when it’s difficult.
  9. You will gain esteem for yourself and confidence in your capability, for having risen to and met a major intellectual challenge.  And if you get really good grades, you will really have a new perspective on what you can do.
  10. There is an important humbling element to realizing that you don’t know as much as you thought you did.  If you are exceptional at workplace politics, if you are popular for just being you, if you are an accomplished specialist, if you are a fast-rising star, or if you are merely brilliantly creative, an MBA program is a great place to locate your limits.  We all need to know what we don’t know and may never be able to learn.
  11. You will approach everything that happens in business more objectively.  You find out that what you thought was true, wasn’t; it was just your opinion, which you liked a lot.  This place of understanding comes through in your behavior and conversations, and people realize that you know things.  This is good for your career and for your leadership role.
  12. In the end, if you can do it, do it just because you can.  Opportunities don’t come along every day, and there is no time like now.  If you have space in your life and the means or support to take on the challenge of an MBA program, just do it.  If your employer is willing to support you in this endeavor, know that such support is like cash compensation, and willing employers who do that for employees are rare and getting scarcer.

Full disclosure—I went back to school to get an MBA in 2006 (shout out to Stetson University and my classmates) and I was pretty much older than everyone when I did that.  I loved it.  It was one of the best things I ever did; I just wish I’d done it sooner.

Throughout your career, when it comes to advancing your education, know that it gets harder to justify the time when you have the money.  And harder still to justify the money when you have the time.  Don’t wait as long as I did.

Strategy and Execution: Hand in Hand

Off you go down the career path you’ve chosen!  First order of business: find the right job.  That way you can use all the pent up passion and energy you’ve been stockpiling, the knowledge you’ve gained, the skills you’ve acquired.

And then it doesn’t happen.  You get no leads, you get no action, you don’t get past the gatekeeper, you don’t beat the competition, you don’t get to do what you thought you would be doing right now.

There may be many specific reasons, but they will fall into at least one of two categories and maybe into both.  You either have a faulty strategy or a faulty way of executing it.

A faulty strategy means that somewhere in your planning process, you made an assumption, drew a conclusion, or set a goal that may not be reliable or achievable.  For example, you chose a job objective in a field crowded with competition, or a field with a diminishing market, diminishing number of jobs that you want.  Or both (uh-oh).  In this case, perfect execution is absolutely critical–you will need to have it all: grades, credentials, work ethic, attitude, flexibility, humility, recommendations, and the best connections.

A faulty execution means that your strategy is sound (enough) but you aren’t executing it effectively.  ”Effectively,” when applied to an individual, means that your individual effectiveness in some aspect of the process is lacking.  You aren’t doing enough of something, you are doing too much of something, or what ever you are doing, you aren’t doing it as well as others.

Is anything ever perfect?  Not for long.  But you can do better, you can make better choices, and you can go back and review your plans and your activities.

First, review your strategy.  This may mean all the way back to who or what you want to be, and where you planned to be.  If you chose a profession with serious limits on its market growth (let’s see, maybe aerospace engineering, maybe newspaper journalism?)  it might be time to retool your strategy.  On the other hand, if you have exceptional credentials or can acquire them now, you may be positioned to be competitive even though it will take exceptional  execution.

How do you know if you need to correct your strategy? If the following are true for you:

1.  You did not get good grades in your chosen field.  I said good grades, not top grades.

2. You cannot articulate why it is the most important thing in the world for you to do every day.

3.  You did not check to see how many other people in the place where you intend to live are doing it, and how many people or companies  are willing to pay anyone at all to do it every day.  You see articles about large numbers of layoffs and job shortages in your field.

4.  You checked the above, but didn’t believe it would apply to you.  For some reason.

5.  You are now angry or upset with the economy or the labor market, for which you blame for your problems. (Okay, that one will be true for execution flaws as well.)

6.  You wish you had chose a different path, which you can now see that you might have done with good results.

7.  You have researched this, and you know that there are other places in the country, state, or region where you could do what you have been trained to do.

8.  You have not done any research at all; you chose the field because it seemed like a good idea at the time, or you listened to either your parents, your spouse, or your friends, who also did not do research on the field but thought “you’d be good at it.”

To correct your strategy, you must change your plans.  You will either have to do something different, or do your thing in a different place.  For people who are extremely committed to a profession–it is the only thing they can imagine doing–it’s easier to pull up the roots and take the garden with them.  For those who love where they live, the soil beats the roots every time.  They fertilize and nurture whatever flowers are willing to grow. (I am not riffing on “Bloom where you are planted.” Honest.)

But you might have an execution problem, not a strategy problem.  If so, the following are likely to be true:

1.  Your friends are being hired in the field, in the same community where your search is being conducted.

2.  You get interviews, but not second interviews.

3.  You are answering ads on job boards, as your exclusive avenue to consideration for the jobs you want.

4.  You see articles about talent shortages in your field.

5.  You have been given negative or positive feedback or advice on your appearance, your presentation skills, your attitude, your work ethic, your personal habits, your friends of your network (or lack of), your understanding of the job seeking process, your confidence, your manners, your ability to say what you mean, or your distraction with one or more of the above.  You have failed to heed the advice consistently.  Yes, you have to heed the positive feedback; it may not mean what you think it means to your search. (next blog)

6.  You have very active Facebook, Twitter, and Linked In accounts.  You say whatever is on your mind, quite a lot, and if that isn’t enough, you add the defining photo.  And you have no idea how all that privacy stuff works, or you understand it but you don’t care.

7.  You are now angry or upset with the economy or the labor market, who you blame for your problems.  Or your Career Services department, if you are fresh off of a campus or still on one.  (And by the way, this is not just a young careerist’s problem.  Many of us return to school to change careers, not bothering to solve the problems that plagued us in the first one.)

8.  You aren’t making execution mistakes because you aren’t doing anything.  At all.

You can solve either kind of problem, but no one can solve either kind of problem for you.  You have to be in control of your choices, whether they are your strategic career choices or the kind you make every day when you decide what to do, who to do it with, and where it belongs among your priorities.  You can always change your plans; sometimes you must.  And how you spend your time and what you think and say about it really makes all the difference in strategy execution–the rest follows your lead.

What is a Career Plan?

It sounds so formal, a little daunting, the kind of thing you’d like to put off, maybe forever.  When you are in the middle of something active and important—like making the best of a great job opportunity, or preparing to take the bar exam, or planning your wedding, career planning seems out of place.  But in fact, everything you do in your life has a place in your career.  You just have to link it all up, once and for all.  You can change your mind, revise any and all of your plans, or chuck it all in the manner of Eat Pray Love (which was, by the way, a very well-planned plan).  But you have to start with something.  Yes.  Sigh. Even–or even especially–in a recession.

A career plan starts with your life strategy, and includes your life partner’s strategy if you have a life partner and you intend to walk any part of the path ahead together.  Or if you prefer to holler at each other from different paths from time to time.   You can all change your minds—stuff happens—but articulating who you are and what you are about makes your intention real, and renders it far less debatable.  It is, for the record, who you intend to be.  Here are some examples of 21st century adult life strategies, useful in some parts of the world:

  • Raise a large and well-adjusted family
  • Retire as early as I can
  • Travel the world
  • Start a family business and spend all of our family’s time together
  • Dedicate our lives to our church
  • Make as much money as I can as fast as I can
  • Change the world in a specific way
  • Get the best education I possibly can; then give back
  • Restore health and wealth to our community
  • Give our children everything we can
  • Seek adventure
  • Make amazing art
  • Serve my country
  • Save enough money to buy a house
  • Build our own house with our own hands
  • Start a band
  • Work from home

Everybody is different.  I know that Daniel Pink doesn’t think about planning quite the same way that I do.  But you don’t have to do what everyone else does, do it in a suit, do whatever you want to do on a timetable that makes sense to anyone but you, or make a lot of money at it.  You do have to take responsibility for getting yourself where you want to go, and understanding that if you don’t head somewhere, it’ll be just your luck not to end up where you want to be.

I know people who have planned their lives and careers around things like staying sober, having day to day access to their parents, children, and grandchildren, building a substantial bankroll for an early retirement, writing a novel, and driving expensive cars.  Whatever works for you, and you don’t have to apologize to anyone, or tell a living soul your reasons.  The point of the plan is the alignment of your decisions with the place you want to be.  The plan amplifies and highlights what is important, and sends background noise to the background where it belongs.

On to your career plan—how will you fund your life strategy?

Your career represents your economic life—if it does not produce income (or sustenance, as a missionary or cleric who has taken a poverty vow might receive) whatever you are doing is an avocation or a hobby, or maybe even an internship.  And it may be important to your career or the ramp up to it, but it isn’t your career, at least not yet.

Your career plan answers three main questions:

Where do you want to go?

When you look toward the future, what do you see yourself doing, every day? The physical geography of where you want to do whatever you see yourself doing is part of the question. If you are committed to a profession or industry, you will want to be flexible about where you live. If you are committed to a community or region, you are better off being flexible about what you do.  It’s not easy to become a movie actor while living in Pittsburgh, as an example.

What is on and along the road ahead?

Is yours a highly competitive field? Do you live in an expensive and challenging community with few jobs? Are changes in the industry or region expected in the future? What will it take to get your ticket punched in the field? What are the implications of age and experience in your field? Is travel or frequent relocation likely to affect the career or plans of your loved ones? To do strategy right, you have to look down the road and anticipate the terrain, the traffic, and the other travelers.

How will you get there?

This is the key question. It addresses the choices you make, the ones you are likely to have to make, and the things you will give up. Your timing, your family and friends, your health, your age, your financial resources, and other factors play a part in how you proceed. It’s important to establish your career identity. In doing so, you are best served by being clear and focused, so that there is no confusion about your values and what you stand for. Your career itself, similarly, should be an unambiguous series of decisions that sets forth and provides context for your unambiguous identity.

Strategic career planning is a process of identifying the big picture, and then illustrating to yourself how you will manage the details in order to make the picture real. Ideas can be energizing, dreams are important, and affirmations are helpful, but actively managing a series of steps will bring you results.

What to Believe and What to Ignore

In the world of information, there is a difference between what is real and what is spin.  Real is substantial, backed with facts you can act on, and distributed without bias or filter; it just is what it is, and someone can explain it to you without editorial comment.  Spin, on the other hand, says “Buy me.”  Meaning the spin itself.  When someone wants you to believe something, you ought to think about why they want that so very much.

In a job search or a career management context you may come across A LOT of spin.  Here are some examples of what you can safely ignore:

Promises or guarantees.  Whether you hear them from a recruiter, employer, or your bff, promises are not real in terms of a job, this one or the next one.  A good example is a promise to move you to a higher paid position when one opens up, if you just take this lower paid one right now.  That almost never works out very well for anyone.  The antidote is an employment contract that spells out what is going to happen, when, and under what contingencies.

Feedback on your interview. As in, you are one of the top candidates but the hiring manager is going on an extended vacation and the decision won’t be made until he or she gets back.  As in, he really likes you but we have four other people to see.  As in, you did great but hang in there for six more months.  It doesn’t matter, you see.  You can’t do anything with that information except convince yourself you might get this job, which can only encourage you to stop looking for other opportunities.  Not in your best interest; spin designed to give the employer the upper hand.

Self-reported salary information. Not useful ever, whether on a website, in a newspaper article, or over lunch when delivered by a coworker, mentor, friend, or stranger you met at a party.  No one gives good numbers, no one knows what they include (like pay at risk or ssi benefits), and the only useful numbers are on your own check or in your own offer letter.

News of the lousy economy. It will not help you at all to bring The Economy into your job search.  Spin like that renders you helpless and erodes your confidence.  Lots of people get great jobs and opportunities when The Economy sucks.  That said, do your own research on your field to find out where the best chances are.  Clues are in the news, but you shouldn’t over-personalize the drama that sells news.

Anything you hear about gimmicky solution sets. Elevator speeches.  Speed-networking.  Expert Resume Writing Services.  Please.  You are you and if any of these things provide you with insight into how you can be or do better, by all means accept a free new tool.  But don’t get on elevators with the perpetual hope that your next employer is riding up and down 27 floors looking for you and your 50 second summary, or that instant karma is at the Chamber of Commerce event that you have paid a fast $20 to participate in…er, get whiplash from.  And,  don’t ever pay anyone to write a resume for you.

It’s not easy to sort through the voices and the language.  Take it from a woman who loves feedback: it’s hard to be objective and harder still to be patient when you are looking for hope.  You can be hopeful, though, without being naive.

Get commitments in writing and have an attorney check the language.  Validate and verify all claims of truth.  Read for ideas and understanding, not pat solutions or blanket philosophy.  Push yourself out of your comfort zone but not into a circus.  Pay attention to who is getting paid for what, before you buy into whatever you think you just heard.

College Degrees and Careers

I was in my thirties when I confronted the beast that was my education to that point.   There I was, in a management  job  I loved (Director of H.R. for a large diversified manufacturing and marketing firm), without the usual college degree.  I’d attended a big university for nearly five years, unable to settle on a suitable major.   Or, unable to sit in a seat in a classroom and focus, depending on how you view my bad decisions.  Or, if you view them as my parents did, more interested in social opportunities than educational opportunities.

Some of us do better in jobs than classrooms; I was one of those.  I liked working with others; professors back then tended to view collaboration as cheating, which meant you didn’t hear your profs say “Break up into your groups” as often as you do today.  Once I was employed, I enjoyed the constant feedback of the workday.  I loved the noise and interruptions of the workplace, the novelty, the chance to solve a real problem for someone, and, I’ll admit it, the drama of operations.

And apparently I did well enough to be moved up a few times and there I sat, missing a critical credential, when it became apparent that the fortunes of my employer were heading south, and the trend was picking up speed.

Having a job without all the usual punches in your ticket is not that unusual or difficult.  Replacing that job if you lose it can be not only difficult, but can take a very long time, if you can even do it.  Careers take place in two forums, What You Can Do, and What Other People Will Let You Do.  Others are less likely to trust you if you haven’t got all the usual ticket punches for the job you want.

Human Resources professionals and other decision makers work with a concept known as the Bona Fide Occupational Qualification.  BFOQ derives from and is outlined in federal equal employment rights laws and is set forth with the intention of prohibiting employers from establishing standards of selection that adversely affect protected minorities.

A college degree is a common BFOQ.  It is almost always required for management jobs, and you will increasingly note graduate degrees as a requirement, too.  The complexity of both the workplace and the world are creating increasingly higher standards for employment.

But, you say, what about Bill Gates?  Mark Zuckerberg?  Well, if you start your own business, you can do what you want.  But if you want to be employed by someone else, you have to be competitive.  Basic ticket punches are required.

So, here is my advice:

1.  Start by acknowledging that you can do this.  Get out of your own way by just making the decision that you will, and that it will change your life for the better if you do.

2.  Make the economic changes that you must.   If money is the issue, find a community college–most classes are arranged for the working professional.  You can take classes online, and you can’t afford not to, if you think about it.

3.  If you are employed, let the folks around you know that you are serious about this; do not hide either your goal or your reason.

4.  Be serious about this.   Do well.  Get top grades.  Attend class regularly.

4.  Celebrate your discipline and let it bleed over into other aspects of your life.  Rearrange your priorities and recalibrate your attitude.  Take things less personally; view the world around you from a different path.

5.  Meet new people and connect with a new network.  Make new friends.  Take the opportunity to remove yourself from the rut.

Education is only one aspect of the credential gathering that a career entails; there will be others.  Most people you meet in your day to day job may not realize that you haven’t gone to college, or finished college.  But you know it, and you know that it’s a critical element in your many next steps.  In the long run, it’s really easier to just do it, get the degree, finish (or start) your education, than it is to rationalize why you shouldn’t have to go to all this trouble for just a piece of paper.

It isn’t just a piece of paper.  It’s your career.

If You Just Got Laid Off: Do These Things First

I’m so sorry.  This is not fun; it is especially not fun if you were among the first, if you weren’t expecting it, and if you don’t have a plan for what to do if it happens to you.  However, there it is, and there is nothing you can do about it now.

First, do not linger in the present or the past.  This is a good time to refrain from affiliation with the folks who are a.) former office buds who are still employed where you are not, and b.) the rest of the crowd who got their bad news when you did.  Once upon a time, this happened to me, and the first thing I asked for was a different outplacement place.  I struck out on my own, cut myself off from the commiserating crowd, the well-wishers, and all the consuming gossip about who’s going next.  It is all completely irrelevant to you from now on.  This is like ripping off the bandage, I know, but you have to do it.

Second, write three sentences about your present circumstances.  The first one speaks to who you are professionally, i.e., “I’m a skilled food stylist. . . . ”  The second one says what brought you to where you are now, i.e., “I was hired by NBC to bring Matt Lauer’s segments up to Food Styling Nirvana standards. . .” And the third one explains today’s problem, “There were six of us, and with fewer Holiday Parties Segments being produced, they let four of us go yesterday, including me.”

Just the facts.  This all answers the questions, especially your own, and keeps you focused on the facts.   There is a tendency to start veering off the emotional tracks and getting in your own way, like this:  ”I’m older, I’m depressed, it’s the holidays, I’m in the wrong state, I’m an idiot, I should have seen this, I made a wrong move ten years ago. . . blah, blah.”  Whatever.  None of that is real, none of that is important, and none of that will help you, so just write down the things that we all can agree are true.

Third, decide what you really want, and take no more than three days to do it.  I mean it: three days.  It would have been three years, but you screwed up and didn’t do it three years ago, and now you don’t have that kind of luxurious time.   You can do whatever you want in the three days–call everyone you know and ask them, call no one and listen to Motown classics for 72 hours, or ponder your options by writing them all down.  It’s up to you, but you have to decide what profession, job, geographic location, career objective, whatever “what I want” translates to for you.   Within three days.  Not “after the holidays.”

You can change your mind, of course, but you have to start down a path, and make even a temporary decision.  Once you have decided, you can begin to research your objective.  You go from “I was a Food Stylist” to “I want to Style Food for XYZ.” Or “I am looking for work as a Catering Manager,” adding “at Marriott,” or whatever.  It is the path that matters.  You must begin.  Now.

Beginning with these simple steps gets you over the hump.  There is a real hump, by the way, like a speed bump to keep you from doing really stupid things, like posting your nine-page resume on Facebook, and stuff like that.  The hump is when you feel the worst or the best, depending on whether this is temporarily liberating or temporarily depressing to the point of madness.  It is temporary, though, for sure.

Use the hump time wisely and monitor your behavior.  The best thing for you to do is to stabilize yourself, because you are your most important resource.  If you are engaging in self-destruction at will, by drinking, writing stupid things on Facebook, saying dumb things to people who still work where you don’t (which by the way, they are repeating to others), staying up all night playing Angry Birds, or wallowing in whatever way you wallow, you aren’t there for yourself.  And that’s a big mistake that you just don’t need to make.

Instead, during the hump time,  make lists of all the things you will do differently in the future, the things you’ll leave behind, and your ambitions for the next chapter.   Three days after you begin all this, I can promise you that you will feel a whole lot stronger, and much more intentional.  Ready to move on.

Next blog: Take Inventory

The Desperate Vibe? Really?

Laura Bassett, writing about something called “the Desperate Vibe” in the Huffington Post, quotes Isang Inokon, a recruiter for Amherst Healthcare as having “trouble placing jobless pharmacists.”  Inokon, according to Bassett, asserts that “the reality of today’s job market is that employers ‘want someone who’s wanted.’”

Maybe.  But as I have said before, the Inokons of the marketplace don’t get paid easily for producing candidates who have already applied for the job, who have their own effective plan for getting the prospective employer’s attention, and who (it must be said) don’t need the help of Amherst Healthcare in order to get a good job.

I believe the headhunters of the world are an enormous asset to the job market, workforce, employers, and the business community in general.  But, the headhunter quoted here has some skin in this game; describing a “desperation vibe” as a good reason for his seeking (in his own ad, in his own interest) only employed pharmacists to offer to his unnamed clients is at best disingenuous.  His alleged value to his target client is that he can locate and represent the so-called “passive job-seeker,” also probably alleged to be (via a significant leap of logic) the cream of the crop.  By advertising for (and attempting to induce fear of someday appearing desperate in) that candidate on Craigslist?   Unfortunately, “passive job seekers,” who may also be known as “those who haven’t been laid off just yet,”  are hanging on to their jobs and not sending resumes and cover letters to the Inokons with much frequency.

Any movement in the labor market is really good for recruiting and headhunting, and no one can blame Mr. Inokon for his position or his efforts.  If he dislodges and places a clinical pharmacist, he has another opportunity, to fill the job he opened.  This is his business model:  he gets paid when he adds value, places people in jobs, and earns his fee.  If you get to the job you want before he does, though,  he doesn’t get paid at all.

But “a desperation vibe. . . ?”  ”Interview from a position of weakness. . . ?”  That isn’t real.  In fact, I imagine that there are plenty of employers who, if they are able to, will break a tie between the best candidates by awarding the job to the one who needs it.  And, decision-makers have trouble understanding what you want from them if you have a perfectly good, and very similar job.  Bidding wars for great candidates are sort of not happening right now.

It is never good to act from desperation, always better to exhibit confidence, and superior candidates consistently package themselves as winners, no matter the condition of the economy.  The economy as a participant in your own job search is pretty hard to quantify and harder still to manage.  So don’t bother enlisting it in any way at all.  It will not help you to buy into a belief that unemployed means undesirable;  in all my years in Human Resources, we never asked a headhunter to limit his or her search to the employed.  Why would we?  It is fully self defeating, expensive,  and ridiculously bad business.  And, it might just perpetuate illegal discrimination, a risk few HR professionals would deliberately consider.

Consider the other side of the coin:  Unemployed candidates are more willing to relocate, accept the range minimum for a particular job, are less demanding of perqs, and can usually begin work sooner.

If there is a legitimate concern on the part of an employer, it is simply that active job seekers do tend to leave the process before a big company finishes its selection.  They consume headhunter time as they juggle multiple opportunities–the advantage of being unemployed in the job market is that you can spend all your time on your search.

I’ve commented on the issue in the past.  And I believe that some employers aren’t sure what to do when confronted with choices; we are conditioned to want the less attainable and we convert it in our heads to the more desirable, somehow.  But I would not be confident, if I were a well-employed clinical pharmacist seeing Mr. Inokon’s ad on Craiglist, that the best thing for my career is to hand my resume over to a headhunter who says I’m at risk of interviewing poorly if I don’t interview right now.

What Do You Bring to the Party?

Companies make hiring decisions on more than one level, even if they claim to focus on skill sets and job specs.   Once it’s clear you can do the job itself (and if you are coming in as a trainee, associate, or intern, remember there is no real job–yet) your less obvious gifts come in to play.  Are you hyper-responsible, affiliative, competitive, or tenacious?  Does the employer you care about care about any of the gifts you can bring to the party?

There’s the job, there’s the company, but then there is the organization you are joining.  Organizations, being made up of imperfect people as they tend to be, look for people who can add dimension, energy, enthusiasm, or even a moderating influence when the forces of go-go-go need a good set of brakes.

You have to know who you are in order to know what you can bring, and you have to be able to articulate that information in the appropriate way.  That means you don’t state it like this:  ”I’m the kind of guy/gal who . . . . “

Of course, if you have arrived at the time and place where you can say anything at all, by building relationships and making friends with people you’d like to work with, they already know you and the discussion is elementary.  But if this is different, then take these steps:

1.  Ask people you trust what it’s like to work with you on the kinds of things you’d be doing.  Accept the answers graciously, but not necessarily literally.  Everyone is different, every experience exerts different influence and calls out different behavior in each of us.   The important thing is to listen and draw some conclusions for yourself.

2.  Reach for the defining stories of your work life, within yourself, and write them down.  The writing down part is very important; things aren’t real if they aren’t written.  Shape the stories to articulate how you influenced the outcomes you wanted, not just in terms of company outcomes, but in terms of your own future and your own priorities.

3.  Consider how you serve those around you, and in what manner you create the environment you want to live in and work in.

My favorite work story of all time is this one (name changed to protect my friend):

We hired a new secretary for one of the office departments; his name was Darrell.  Darrell identified himself as a really terrific assistant, organized, detail oriented, active, engaged, and especially, he noted, helpful to everyone.  Making him very much unlike every other secretary in the division.  On about his third week, and still during his “tryout period” (also called probationary in some places) we had a scheduled “all hands” meeting, in which the big boss would speak to the entire employee population.  Save one person: the receptionist, whose job it was to answer phones while all of this communicating with employees was underway.  The receptionist, lowest on the secretarial heirarchy, never got to go to the State of the Company meetings.  The other secretaries declined to provide back up, and their bosses backed them up.

Until Darrell came along.  Learning of the situation, he went to his boss and said that he’d be happy to get a briefing from the others after the meeting, and would be pleased to fill in for the receptionist for the duration of the meeting.  Since most of the calls were from customers, he felt sure he’d be useful in the role, and he was the right guy for the job.  Maybe in the future they could all take turns, he said.

So was the course Darrell set for himself.  Soon his value as a willing partner with initiative and a rational sense of right, his pleasure at being able to do favors for coworkers, his knowledge of how the office really worked, and might work better got him coveted invitations to sales conferences, trade shows, and meetings, as the set-up and go-to guy.  You could not miss the renaissance in the ranks of support staff.  He went from tryout to full-time regular with no delays or questions.

He was not a likely candidate for leading culture change.  But he was hired not because of his secretarial skills, which were certainly more than adequate.  He was hired because he noted, convincingly and with examples, his helpfulness.   In doing so, he brought fun to the interview and communicated with considerable confidence just what he might be like to work with.  He expressed personal interest, wasn’t stuffy, and asked really good questions.  We knew we’d like him, and so would everyone else.

The point is that part of why we get hired is not just what we can do, task-wise, but who we are and how we get things done, and help others get them done.  Although human resources professionals and hiring managers will speak in terms of competencies and cultural values, what is really at the heart of the question is “What’s it like to work with you?”

Are you patient?  Judgmental? Critical of others?  Blameless at all times?   Caring?  Authentic?  Self-aggrandizing? Administratively challenged?  Organized?  Need to be right? Focused?  Self-righteous?  Driven to pursue excellence?  Creative?  Friendly?  Kind?  Understanding?  Do you even think about these things?  I.e., do you know what you bring to the party, or why you might not be invited?